Refund policy

# Return and Refund Policy

**Effective Date:** [9/24/24]

Thank you for shopping with us! We strive to ensure you are satisfied with your purchase. If you need to return an item, please review our policy below.

### Return Policy

- **Eligibility:** Items can be returned within 30 days of receiving your order. To be eligible for a return, items must be unused, in their original packaging, and include all tags and accessories.
  
- **Non-Returnable Items:** Certain items are non-returnable, including Already worn clothes.

### How to Initiate a Return

1. **Contact Us:** Email our customer support atyhgmllc@gmail.com with your order number and reason for the return Or hit the chat box directly on our website
2. **Receive Instructions:** We will provide you with a return shipping label and further instructions.
3. **Ship Your Item:** Package the item securely and ship it back to us using the provided label.

### Refund Process

- **Processing Time:** Refunds will be processed within  5-10 business days after we receive your returned item.
- **Original Payment Method:** Refunds will be issued to the original payment method used at checkout. Please note that your bank may take additional time to reflect the refund.

### Exchanges

If you wish to exchange an item for a different size or color, please initiate a return for the original item and place a new order for the desired item.

### Damaged or Defective Items

If you receive a damaged or defective item, please contact us within 7 days of receipt. We will provide instructions for returning the item and ensure a prompt replacement or refund.

### Changes to Return and Refund Policy

We reserve the right to update this policy at any time. Changes will be posted on this page, and your continued use of our services signifies acceptance of the updated policy.

Thank you for shopping with YHGM! We appreciate your understanding and support.